As I have blogged a few days ago I bought EyesMobile prepaid card at an Asian Store even though I don’t know how to use it, it should not be my first time if I didn’t return the prepaid card I bought a month ago in Itaewon. Yeah right, when my husband and I went to Seoul to eat lunch as a birthday treat for me I also took the chance to buy load at the phone store in Itaewon exit 3. I was handed a prepaid card, while waiting for the train and looking to the card configuring how to use it, I realized that there’s really no way I can use it so I run quickly to exit 3, luckily I was not charged again on my subway card.
When I reached the phone store I am literally chasing my breath and I can’t speak so I just do sign language and create sounds. I think the older male felt slighted and told me to speak because he can understand English. So I did, and after which I was gasping for air, releasing the pressure in my chest. Haha, anyway the load was sent directly to my mobile phone after the young female call someone.
The other day, I decided to use the prepaid card but I don’t know how to activate the card number so I dialed the Customer center for foreigners (080-807-1234) written at the back of the card, I pressed 2 for English and so on. I was able to speak to Customer Representative and share my ordeal, I was asked if I want a recharge, I replied yes and was asked for my mobile number twice because I took long time to respond as I am digging for my card number in my wallet.
One thing I learned from calling the customer service is they call load as recharged. In the Philippines we normally call it load or reload, now I learned that if I dial the customer service again I will pressed 2 for English and then pressed 1 for recharged.
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